Most likely, you're watching a regular (non-3D) video in SBS (Side-by-Side) 3D mode. In this mode, the left eye sees only the left half of the video, and the right eye sees the right half — which only works correctly with true SBS 3D videos. To fix this, just press the - button to switch back to normal mode, where both eyes will see the full video properly.

1. We recommend Android 12 or later to support immersive Web–VR
2. Size compatibility: 5.5″ – 7.0″ screen diagonal
3. Resolution recommendations:
   FHD+ (1K, 1080×2400) – noticeable pixelation
   QHD (2K, 2560×1440) – crisp clarity
   QHD+ (3K, 3200×1440) or UHD (4K, 3840×2160) – crystal‑clear visuals

1. In your phone setup refresh rate 120Hz or 144Hz (Settings -> Display -> Refresh rate).
2. Setup maximum display brightness.
3. Start any 3D SBS video from the Playlist.
4. Plug Rekindle Stick into USB-port. The LED should be up.
5. The video automatically switches from SBS to blurred 3D mode, and the Stick LED starts to glow.
6. On Rekindle Glasses press once a button (located on the upper side). Button starts to blink once in 3 seconds.
   
7. When glasses catch the light from the Rekindle Stick, they get synched, the frames darken.
8. Put on Rekindle glasses. In a video player controls press left/right buttons to adjust Base Advance parameter until the image is crisp.
   
9. If the image is crisp but you feel the 3D image is uncomfortable, short press once the button on Rekindle Glasses to change left/right frames order.
   

If the image is crisp, but you see the 3D image is uncomfortable, short press once the button on Rekindle Glasses (located on the upper side) to change the left/right frames order.

1. Make sure phone display rate is 120Hz.
2. Make phone display brightness to the maximum.
3. Make sure Rekindle Stick LED glows when video is started.
4. Switch off other sources of light. Fluorescent or LED lamps can affect glasses operation.
5. Some phones (especially OnePlus phones) automatically drop the FPS from 120Hz to lower value. Make sure your phone keeps stable FPS 120Hz: for that start any video, press FPS button on upper right corner to see constantly FPS value.
   If your phone drops the FPS, follow the recommendations from FAQ: "What to do if my phone automatically drops the FPS"
   
6. Some phones need USB extender to center the Stick in the middle of the display to make light signal straight and maximum.
   

After the Rekindle Glasses successfully connect with Rekindle Stick, glasses frames become darkened.

Before sending the product to the customer, we double check the Stick operation on two different phones. The normal operation of Rekindle Stick when plugged into USB port:

1. When plugged, Rekindle Stick LED gives short white flash.
2. Inside the 3D VR Player, permission popup dialog appears: "Allow 3D VR Player to access Rekindle Stick?"
   
3. In the 3D VR Player, inside the submenu "FW Update" should be status: "Rekindle Stick firmware version X.XX. No need to update"
   

If Rekindle Stick is not recognized by 3D VR Player, then:

1. Over time the phone USB connector collects dust and grime. Please, look carefully and clean the connector by yourself (watch Youtube video) or send it for cleaning to technical service.
2. Connect your phone to PC via USB cable. Your phone should be recognized by the PC.
3. Plug Rekindle Stick into the PC and check if the Stick is recognized by the PC (on Windows open Device Manager, on Linux execute command dmesg or lsusb)

1. Install the app SetEdit from Google Play
2. Find the parameter "peak_refresh_rate" -> choose edit value -> set the value "59.99"
   
3. If it does not take effect immediately, you may need to reboot the device.

You can watch from Stremio in Usual, 3D, or VR mode

1. Install Stremio from Google Play and enable “Foreground Service” in settings
   
2. Choose a video in Stremio
   
3. Once the video starts playing, tap “External Player”
   
4. Choose 3D VR Player
   

You can watch from YouTube in Usual, 3D, or VR mode

1. Choose video and tap "Share" button
   
2. Choose 3D VR Player
   
3. Choose option
   

Article: How to connect to Plex?

You can take a look at some sources, found in the Internet:

• 3DMoviesOnline (~700 movies)
• 3DOnlineFilms (~350 movies)

1. Download and Setup Emby media center.
2. Download videos into Emby.
3. Then you can watch downloaded content using Emby client inside 3D VR Player.

Media center is an easy and convenient way to keep, structure and access any photo/video content. Home photos/videos, downloaded videos/movies/TV Series can be added to the media-center. When added, the content is automatically scanned, structured, media-info is added, beautiful posters are generated. About half a billion people are using media centers every day.

3D VR Player natively supports most popular of them: Plex, Stremio, Kodi, Emby, Jellyfin.
Just download and install Jellyfin or Emby on your laptop to understand how easy it is. It takes only a few minutes to install and setup. Here are the links: Jellyfin, Emby

Please contact via email:
Be ready to provide your tracking number.

We started the work to bring the project to the WEB (Rekindle Stick driver already supports it). So, any device with a WEB browser will be able to play 3D out of the box.